Clear ideas. Concrete application.
For care, coordination and service design: ask what is necessary, avoid assumptions, and act prudently when faced with a case. Work includes using the name and form of address indicated for the service, , prevention of non-consensual disclosures, and consulting protocols or authorized contacts, without promising regulatory compliance.
For whom
Adult individuals who attend to, accompany, coordinate teams, or design services in companies, administrations, educational centers, and social entities.
What you will learn
- Distinguish , , and sex characteristics without deducing attributes of anyone.
- Apply ways of asking, naming and correcting language with respect when a preference is not known.
- Identify risks of non-consensual disclosure and decide what information not to request, record or share.
- Propose an initial response, communication adjustments and consultation of the protocol or an authorized reference person in the face of a specific case.
The syllabus, no mystery.
Each module combines concepts, a practice and a question to build your own criterion.
- , , and sex characteristics
- Differences between concepts and limits of labels
- Variation and intersexuality without requiring self-identification
- Do not infer from appearance, partner, voice, or documentation
Classify the issue presented on fictional cards according to the implicated dimension, or mark insufficient information; indicate which attribute of a person cannot be deduced.
A question to ponderWhat changes in your response when you separate what you observe, what you know, and what you are assuming?
Your result: Issue classification table with the four dimensions, a justification per case, a discarded inference and the option of insufficient information.
Your final project.
Individual or team resolution of a fictitious case with incomplete information. Includes initial response, questions, records or disclosures that should be avoided, two communication adjustments, minimum necessary information and consultation of protocol or an authorized referent. Indicates the limits of one's own role; does not deduce identity, registered sex or pronouns from documents. In teams, there is traceable individual contribution.
This is how we work.
How we review what has been learned
Integrated assessment through classification of issues, message reformulation, observed or written practice, and a checklist for the final case. Valued are conceptual accuracy, respect for language, , protection of privacy, prudence, and justification of referral or consultation. Identity, intimacy, and ideological affinity are not evaluated.
Format and sessions
Twelve contact hours in four 3-hour sessions, in-person, live virtual or . Practice and assessment within the schedule.
Before starting
No prior knowledge or self-identification is required. You can participate orally, in writing, or by observing; personal experiences or sensitive data are not requested.
Proposed instructor profile
Proposed instructor profile: professionals with relevant experience in diversity, care or service coordination. The specific profile, roles and availability will be verified before each edition.
Scope of the course
Educational training, not health care, therapy, nor legal advice. It does not replace local protocols nor guarantee regulatory compliance. References are for consultation, not endorsements by CRUSH; sensitive data are not collected.
Reference sources
The cited entities are sources for consultation, not collaborators or endorsers of CRUSH.